FAQ

  • Is it possible to pick up?
    We are not able to have a physical store address, so we accept all orders online.
  • Is there delivery abroad?
    Yes, we ship the goods to most countries of the world with full prepayment. You can get acquainted with tariffs and a list of countries here.
  • How long does delivery take?
    7-14 days for international shipments, but there may be delays depending on your shipping company in your country.
  • What payment methods do you accept?
    Online payment by Visa, Mastercard, Google Pay and Apple Pay.
  • Can I order more than one unit of the same product?
    Yes, just contact us and we will create an order for you and issue an invoice for payment.
  • Can I cancel the order?
    Yes, if the order has not yet been shipped.
    Refunds are made within 7 business days.
  • I want to return the game and get a refund. Is this possible?
    We do not provide refunds on international orders.
    *The goods are carefully checked before shipping, so check the integrity of the packaging upon receipt.